What is a customer journey map?


Customer journey maps are a compact visualization of an end-to-end customer experience. This visualization empowers your business to make value-driven decisions based on a customer experience model of performance.

What is a customer journey map?

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s